Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: July 2025
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or sign in through Clerk authentication
- Use our video analysis services
- Subscribe to our paid plans
- Contact us for support
- Interact with our AI chat features
2. Types of Data Collected
Personal Information:
- Name and email address
- Authentication data (managed by Clerk)
- Payment information (processed by PayPal)
Usage Data:
- Video URLs you analyze
- Generated summaries and insights
- Chat conversations with AI
- Notes and annotations
- Usage patterns and preferences
Technical Data:
- IP address and device information
- Browser type and version
- Operating system
- Cookies and similar technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our video analysis services
- Process your subscription payments
- Send you service-related communications
- Respond to your support requests
- Analyze usage patterns to enhance user experience
- Ensure security and prevent fraud
4. Data Storage and Security
We implement appropriate security measures to protect your personal information:
- Data is stored securely using industry-standard encryption
- Authentication is handled by Clerk with enterprise-grade security
- Payment processing is secured through PayPal's systems
- Regular security audits and updates
- Access controls and monitoring systems
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With trusted service providers (Clerk, PayPal) under strict agreements
- In case of business transfer or merger
6. Third-Party Services
Our service integrates with third-party providers:
- Clerk: Authentication and user management
- PayPal: Payment processing for subscriptions
- YouTube API: Video content access and analysis
- OpenAI: AI-powered analysis and chat features
Each service has its own privacy policy governing the use of your data.
7. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your account and associated data
- Export your data
- Opt out of non-essential communications
- Withdraw consent where applicable
8. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze site usage and performance
- Provide personalized experiences
- Ensure security and prevent fraud
You can control cookie settings through your browser preferences.
9. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
hello@xopino.com